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Frequently Asked Questions

Your official stop for help on MySpace


Welcome!

Thank you for visiting the MySpace Help Center. We?ve put together a list of answers to the questions you?ve asked most. Chances are you?ll find the information you need directly below, just click on a question below.

For more in-depth help, visit http://faq.myspace.com


Your account

How do I retrieve my forgotten password?

If you can't remember your password, we're here to help (not judge).

To retrieve your password, here's what you do:
1. Click here
2. Type in your email address (the one you used to sign up for MySpace) and click Find
3. You will get an email from MySpace with your password!

How do I add, change or delete my email addresses?

If you want to add email addresses so your friends can find you, here's what you do:

1. Make sure you're logged in
2. Click My Account (in the upper right corner)
3. Scroll down to the section with the header Email Address and IM Information and add the new email address to box labeled Other E-Mail 1 and click Save Changes
4. An email will be sent to the new email address asking you to click through and verify

Why can't I verify my email address?

If you've just signed up for MySpace, we'll be sending you an email to verify your email address. You'll need to click on the link to complete the sign-up process (this tells us you're a real person and not a robot). We do this to protect your safety and security.

If you don't get the email, when you log into MySpace, you'll see two options:
1. Wrong Email address? -> Edit your email!
2. Can't find the Email? -> Click the link to for the email to be send to you again
3. Just pick the one that applies and we'll send you another email.

How can I cancel my account?

1. Make sure you?re logged in
2. Mouse over My Account on the top right
3. Select Account on the upper left
4. Select Delete Account and follow the instructions.

Why are you getting messages that your profile was phished?

If you suspect your profile was phished, you're getting phishing alerts or you can't send messages, here's the story: You probably have content on your profile that's triggering our spam filters.
To be done with this whole phishing fiasco, here's what you do:
1. log into MySpace and follow the instructions that appear below your profile photo on your homepage, as follows:
2. mouse over Mail (in the upper nav bar), choose Sent Mail (from the drop-down menu) and delete any messages from folks you don't know
3. compose new email messages instead of forwarding old ones (since they might contain spam content)
4. delete links to potential spam sites by mousing over Profile (in the upper nav bar), choosing Edit Profile (from the drop-down menu) and clicking About Me and Interests; remove any suspicious HTML and CSS code from the content boxes (any link or image you don't remember adding)
5. delete comments on your profile from people you don't know (they may link to phishing sites)
6. delete friends you don't remember adding
7. delete sent friend requests you don't recall sending by mousing over Mail (in the upper nav bar) and choosing Sent Requests (from the drop-down menu)

Profile design

What's new with MySpace profiles?

With the help of feedback from our users, we?ve given our MySpace profiles a new look and feel. Currently, the new profile is in beta while we work out some last minute kinks. The new profile will be available to everyone soon, but if you?d like to check it out now, just click here to get started.
The new profile is designed to enhance yet simplify the experience for friends visiting profiles. We?ve brought more simplicity and consistency to the navigation, making it easier than ever to find photos, videos, playlists, and more. No matter whose profile you?re on, you?ll find the buttons and links to your favorite stuff in the same place, every time. We?ve also introduced some new customization tools that will allow you to personalize your profile without having to program your own CSS.
All profiles will now have the following features:
· Site navigation in the left column, allowing users to easily find your photos, videos, playlists, and more. This navigation will appear in the same place, with the same look, on every one of your pages, allowing your friends to easily check out your videos or photos with just the click of a button
·  Whether you use an existing theme, or design your own, your theme will now be displayed on each of your pages, such as Photos and Videos, giving your profile a more cohesive look and feel
· New profile editor that allows you to more easily design your profile exactly the way you want
· Drag-and-drop modules that allow you to set your pages up with the look you like best
· Your profile will display your current status and mood across the top
We hope you enjoy your new profile!

What's new with MySpace artist profiles?

With the help of feedback from you and your fellow artists, we?ve given our MySpace artist profiles a new look and feel. The new profile for artists is in beta while we work out some last minute kinks, but you can participate by clicking here.
The new profile is designed to enhance yet simplify the experience for friends and fans visiting profiles. We?ve brought more simplicity and consistency to the navigation, making it easier than ever for fans to find music, photos, videos, tour dates and more. No matter whose profile you?re on, you?ll find the buttons and links to your favorite stuff in the same place, every time. We?ve also introduced some new customization tools that will allow you to personalize your profile without having to program your own CSS, which can be costly and frustrating.
All artist sites will now have the following features:
· Site navigation in the left column, allowing users to easily find your music, photos, videos, and more. This module will appear in the same place, with the same look, on every one of your pages, allowing users to go to videos to photos or any other of your pages with just the click of a button
· Whether you use an existing theme, or design your own, your theme will automatically be displayed on each of your pages, giving your site a more cohesive look and feel with much less effort
· Drag-and-drop modules that allow you to arrange your page how you want
· Prominent marquee area for marketing, status and mood widget across the top of your profile, and Stream. If you?ve uploaded photos, videos, or music, each will be displayed on your main Profile page.
We hope you enjoy your new profile!

What happened to all of my CSS elements?

Based on user feedback we?ve received, we?ve removed CSS from the new profiles, and instead offer you better customization tools to personalize your profile.
Important stuff to know:
· your CSS has been preserved, and will be available should you decide to revert from the beta profile
· CSS will be preserved for the duration of the beta
· any HTML widgets or other code you used has been migrated to an HTML box on your profile, allowing you to keep it or reuse it differently
· many profile modules can now be dragged and dropped for easy customization of your pages
· sometime in the next few months, all profiles will have to migrate to the new profile design, and at that point you will no longer be able to use CSS on your profile

How do I update my profile to the new beta profile?

We?ve made the profile upgrade process as quick and easy as possible, so you can get up and running right away. To get started, just click here.
To try out the new profile with existing themes, here?s what you do:
1. in the Welcome dialog box, click Pick a New Theme
2. in the Select Theme dialog box, you can choose from over 150 themes currently available by scrolling through them, or by selecting different theme types from the pull-down menu
3. select your theme and click Continue (at the bottom of the dialog box)
4. in the Change Layout dialog box, decide whether or not you want to include additional ?marquee? space at the top of your profile pages, then click Continue (at the bottom of the dialog box)
5. Click Publish, then Ok, and you?re done!
If you decided to Design Your Own theme, you?ll have a few more options available.
To design your own theme with the new profile beta, here?s what you do:
1. In the Welcome dialog box, click Design Your Own Theme
2. Click Add a Background image to get started with your background
3. Enter the URL pointer to your background image and click Done
4. Select the Tile the image to tile the image on your profile
5. Select Scroll background with page if desired
6. If you don?t tile the image, you will be able to position the image by clicking the arrow next the Background position
7. Select your color scheme; choose from pre-defined colors or create your own with the color picker
8. Choose your header, text fonts, and relative font size
9. Decide on your module and header styles
10. Click continue when you are happy with your choices (you can always come back and modify them whenever you want)
11. In the Change Layout dialog box, decide whether or not you want to include additional ?marquee? space at the top of your profile pages, then click Continue (at the bottom of the dialog box)
12. Click Publish, then Ok, and you?re done!
Enjoy your new profile. We think you?ll like what you see.

How do I customise Profile 1.0?

There are lots of ways to customise your MySpace profile so it reflects your unique sense of style. If you're using profile 1.0, you can choose from a variety of themes to dress up your profile.

To get started, here?s what you do:
1. From your homepage, mouse over Profile (in the upper nav bar) and choose Edit Profile (from the drop-down menu)
2. Click on Profile Editor (located in the upper right corner)
3. Preview the ever-expanding theme library (on the top of the left column)
4. When you find something you like, click Save & Publish

If you want to get really creative, you can edit colors, theme positions or even add your own images by clicking Edit Theme (on the top of the left column)

Remember, you can change your theme as often as you change your clothes (although wearing the same theme for a while is way less hygienically challenged).

How do you customize the look and theme of profile 2.0?

Profile 2.0 is a newer and sleeker version of MySpace profiles, including a robust profile editor that allows you to customise your profile easily, with drag-and-drop editing directly on the page! You can change the page with easy one-click theme options, or customise fully and change every aspect of the page, from fonts, colours, to uploading your own background image. Add songs, videos, photo slideshows, apps, blog entries to dazzle your friends and see them leave you comments. With Profile 2.0, your creativity can be limitless, but ease and effort can also be as minimal as you?d like.

Here are some basics to get started:
1. Make sure you?re logged in
2. Mouse over Profile (in the upper nav bar) and choose Customise Profile (from the drop-down menu)
3. Click Select Theme (the first item in the second column from the left on the top of the page)
4. Preview different themes to see how they look (select No Theme for basic blue)
5. If you want to get really creative, you can edit theme colours, change layout positions (you can drag and drop modules)
6. Once you like what you've got going on, click Publish (on the upper right corner) and you're done!

To select a photo for your background, here's what you do:
1. Make sure you?re logged in first
2. Mouse over Profile (in the upper nav bar) and choose Customise Profile (from the drop-down menu)
3. Choose Appearance (in the first column on the left), Advanced Edit (third down in the second column) and Background (first item in the third column)
4. Type in the URL of the photo or image (that's the http:// address that appears in the web browser bar when you click on the image); you can choose a photo from your MySpace profile, a Photobucket account or another web site or photo site, such as Flickr
5. Select a background colour and decide if you want the photo to be fixed or scroll and whether you want it to appear once or repeat
6. Once you like what you see, click Publish (the yellow button on the upper right corner) and you're done!

What happened to my old profile?

If you upgraded to the new profile beta, all your previous design elements have been preserved. You will be able to revert to your old profile design for the duration of the beta period following your upgrade to the new profile. All HTML, CSS, and other customized content have been saved exactly as you created it.

To revert to your old profile, here?s what you do:
1. Mouse over Profile and choose Customize Profile
2. Click the Reset button on the lower left side of the dialog box
3. Click the Yes, switch back button on the Go Back Options dialog box
4. Click the Yes, switch back button on the dialog box that appears to complete the revert process
Important stuff to know:
You can revert to your old profile as long as the new profiles are in beta, but eventually, all profiles will have to migrate to the new style

How do I set my profile to private?

1. Make sure you?re logged in
2. Mouse over My Account on the top right
3. Select Privacy (upper left)
4. Modify your settings and select Save All Changes
Please note that this is a public website, and you should be careful about what information you put on the internet. Please check out our Safety Tips section for more information about safety on the internet!

How do I change my homepage and profile themes?

Your homepage is your private space to read bulletins, blogs, review comments, and more. It is different from your profile, which can be fully customised, made public and viewed by all. Did you know you can add themes to your private homepage?

To update the theme of your homepage, here what you do:
1. Make sure you?re logged in and go to your homepage
2. Click Page Themes (on the left side under your profile photo)
3. Click a theme to preview
4. When you like the way it looks, click Save

How do I add my real name to my profile?

Adding your real name to your MySpace profile makes it easier for your friends to find you.

To add your real name to your profile, here's what you do:
1. Make sure you?re logged in
2. Click on My Account (on the upper right corner)
3. Check the box labeled Show my full name wherever my name and photo appear on MySpace
4. Type in your real name
5. Click Save Changes (at the bottom of the page)

Important stuff to know:
? Don't use repeated characters (aaaaa), symbols or numbers
? We'll automatically capitalize the first letter of your first and last name
? It may take up to a week before our search engine finds you when your friends search for your real name on MySpace
? This will not change your display name, which you can change just as often as you like


Manage friends

How do I search or invite friends to MySpace?

1. Mouse over Friends (in the upper nav bar) and choose Find Friends from the drop-down
2. From the top box, you can easily search for your friends by their name, MySpace display name or email address
3. From the top right box (Find People You Email), you can search for your friends on Gmail, AOL, MSN, or Tiscali with 2 steps (don't worry, MySpace won't automatically shoot off a bunch of invitations, just check off the people you want to invite)
4. We may also suggest people you may know. If there are suggestions, you will see them on this page as well. You can add them quickly by clicking on Add to Friends.

How do I find new friends on MySpace?

1. Mouse over Friends (in the upper nav bar) and choose Browse People from the drop-down
2. You can search based on gender, geography, age and more
3. Select Add to Friends , customise your invitation and hit Add to Friends on the bottom of the invite

How do I search for friends who share my taste in music?

1. Search for the musician or band you?re interested in to find their profile page on MySpace
2. Scroll down to the comments section on the musician/band profile
3. Click on the photo of the MySpace member you'd like to add
4. Under their contact section, click Add to Friends

How do I check status of my friend invitations?

1. Mouse over Friends (in the upper nav bar) and choose Invite Friends (from the drop-down menu)
2. Click on the right tab labeled View Sent Invitations

How do I categorize my friends?

You can group your friends into categories to make it easier to find them!

1. Make sure you?re logged in
2. Scroll to your Friends Space box on your homepage
3. Click on View All at the bottom of the box
4. Click on the second tab, My Categories
5. Here, you can create as many categories as you like to group your friends
6. You can also edit your groups, add and remove friends as often as you like
7. The third tab, Categories I?m In, shows you the categories your friends have added you to


What is MySpace Mail?

Mail on MySpace is a unique email experience that lets reserve an @myspace email address which you can use to send messages to your friends, whether they are on MySpace or not.

Important stuff to know:
? Mail on MySpace features virus protection with automatic scanning of all emails, attachements and spam
? Privacy controls allow you to only get email from people you know
? There's a security enforcement team working around 24 hours, 7 days a week to identify hackers
? We use state of the art technology to stop spammers and phishers from getting to your mailbox
? If you click on a message from a MySpace friend, their activity stream will automatically appear in the right column.

How do I pick my @myspace.com email address?

1.  Log into your profile
2. Click the set-up link on the upper right to chose a signature @myspace.com email address (if you've already picked out a MySpace URL, the associated email address has been reserved and will be suggested.
3. Choose one of the names suggested or pick something new (You can use only letters, numbers, plus one special character)
4. When you find something you like, click OK to confirm

How do I add friends to my address book?

1. Log into MySpace
2. Mouse over Mail (in the upper nav bar) and choose Inbox from the drop-down menu
3. Click Address Book
4.Your MySpace friends have already been added to your address book
5. Choose the external email address book that you'd like to upload
6. You can also add individual contacts from inside or outside of MySpace
7. To delete people from your address book, check the box besides their names and click the Delete (on top) when you are done.
8. If you receive abusive email messages from users outside of MySpace (who write to you from their external email account, such as Yahoo! or AOL), please report the abusive conduct to their email service provider rather than MySpace.

How do I compose a new email message?

1. Log into MySpace
2. Mouse over Mail (in the upper nav bar) and choose Inbox from the drop-down menu
3. Click Compose
4. Begin typing a name and your address book will try and locate a match
5. Add a Photo or Add a Link by clicking on the appropriate link at the bottom of the email message

How do I control the privacy of my emails and block individual senders?

1. Mouse over Mail (in the upper nav bar) and choose Inbox from the drop-down menu
2. Click Settings
3. Choose Only people I know if you only want people in your address book to contact you
4. Choose Open if you want anyone (inside or outside of MySpace) to be able to contact you (don't worry, we'll still filter spam!)
5. Choose Off if you only want to receive emails from other MySpace users
6. You can also add Trusted Senders to make sure you get important messages
7. Add individual email addresses of people you wish to block from sending you email messages (please note that they will not be blocked from any other area of your MySpace profile)

How do I report spam or abusive email?

1. Mouse over Mail (in the upper nav bar) and choose Inbox from the drop-down menu
2. Click on the message you wish to report
3. Mouse over Junk
4. Choose Junk to report spam or choose Report Abuse to report a suspicious or offensive email to law enforcement for further review

Syncing on MySpace

How can you simultaneously post status updates to MySpace and Twitter?

We?ve been asking our users about the products and features they want most. In response to user demand, we?re excited to launch a new MySpace feature that lets you post status updates on either MySpace or Twitter and syndicate to both automatically.

To get started, here?s what you do:
1. Log into MySpace
2. Click My Account (in the upper right corner of the page)
3. Choose Sync (from the central nav bar)
4. Under Sync to Other Services, click Get Synched (to the right of the Twitter logo)
5. This will take you to Twitter?s account confirmation page, where you?ll be asked to confirm which account you want to sync your updates
6. Check the boxes to select whether you want status updates on Twitter to update to MySpace and/or status updates on MySpace to update to Twitter (we recommend both, so you can instantly update both from either site)
7. You?ll see your updated settings (if you see a double arrow between MySpace and Twitter that indicates your status updates to either will be syndicated to both; if you see an arrow from MySpace to Twitter, your MySpace updates will syndicate to Twitter, only; if you see an arrow from Twitter to MySpace, your Twitter updates will syndicate to MySpace, only)
8. If you decide you want to modify your settings, you can visit My Account and click Sync to edit your settings anytime

Once you?ve enabled status updates to post from MySpace to Twitter, what happens when you post a status update on MySpace?

Once you?ve set up syncing updates from MySpace to Twitter, whenever you post a status update on MySpace, it will be sent to Twitter. A link will be added to the end of the status update so your friends can click to view the full status on MySpace and add comments, provided they have a MySpace account. (If they don?t have a MySpace account, we?ll give them a link to set one up.)

Once you?ve enabled status updates to post from Twitter to MySpace, what happens when you post a status update on Twitter?

Whenever you tweet, your status will be automatically updated on MySpace. MySpace users will see a Twitter icon with a timestamp.

Once you?ve enabled status updates to post simultaneously on Twitter and MySpace, will your friends know where you status updates originate?

Absolutely! If you post to Twitter, it will be syndicated to MySpace with a Twitter timestamp. If you post to MySpace, it will be syndicated to Twitter with a MySpace timestamp and a link that takes them to your status page (so they can add comments, provided they have a MySpace profile).

How do you cancel your Twitter account information from MySpace?

Note: By removing your account information, you will also disable all settings for syncing updates.

You can cancel (and reactivate)syncing status updates anytime you like.

To cancel syncing, here?s what you do:
1. Log into MySpace
2. Click My Account (on the upper right corner of the page)
3. Choose Sync (from the central nav bar)
4. Scroll down beside the Twitter line and click the link labeled Edit (on the right)
5. To cancel syncing, check the box labeled Remove at the bottom of the pop-up
6. Your updated settings will show Disabled (in gray) indicating syncing status updates has been successfully deactivated 7. If you wish to reactivate syncing status updates, click the link labeled Get Synced

How do you modify your syncing settings?

You can update your syncing settings anytime you wish. So, if you decide that you only want your MySpace status updates to post to Twitter, that?s cool. On the other hand, if you only want your Twitter updates to post to MySpace, that?s fine too.

To update your syncing settings on Sync, here?s what you do:
1. Log into MySpace
2. Click My Account (on the upper right corner of the page)
3. Choose Sync (from the central nav bar)
4. Scroll down beside the Twitter line and click the link labeled Edit (on the right)
5. Check or uncheck the boxes to indicate whether you want your Twitter updates to post to MySpace or your MySpace updates to post to Twitter
6. Click Confirm at the bottom
7. You will see a green text box indicating that your settings have been saved
8. Your new syncing settings will be displayed (the direction(s) of the black arrow on the right will indicate which directions your posts will syndicate)


MySpace Music

How do I add songs to my playlist?

Whether you're in the mood for acid jazz, industrial punk, hip-hop, or classical, you can hear millions of songs and create custom playlists for your private enjoyment or to share with your friends.

1. click Music (in the upper nav bar)
2. click on My Music in the white nav bar below the blue MySpace nav bar
3. create a playlist by clicking Add New Playlist on the left, in the Playlists section, or you can drag a song to Add New Playlist and a new playlist will be created for you with the song you just selected
4. use the big search box in the middle of the page to search for music by artist name, song, or album
5. when you find a song you like, click the play iconto listen, or click and drag it to a new or existing playlist
6. by default, any new playlist will be visible on your public profile

How do I make my playlists private?

Don't want your friends to know your penchant for disco or polka music? No problem, just make them private. Private playlists are not visible on your public profile or your playlist page. They are available on your My Music page for your private listening pleasure.

1. click Music (in the upper nav bar)
2. click on My Music in the white nav bar below the blue MySpace nav bar
3. click the playlist you want to make private from the Playlists section (on the right)
4. click the blue Make Private link in the middle of the page (under the playlist info), and you are done
5. you can't make your main profile playlist private
6. to make a playlist public again, just click on the Make Public link

How do I put a playlist on my profile?

Only one playlist can appear as your default playlist on your profile, though you and your friends can select any of your other public playlists by clicking on the Playlists link at the bottom of music panel, or by playing them from your playlist page.

1. click Music (in the upper nav bar)
2. click on My Music in the white nav bar below the blue MySpace nav bar
3. drag the playlist you want to be your primary profile playlist to the On My Profile box on the top left of the page
4. the playlist you created is now the main playlist on your profile!
5. if you would like to change the main playlist, you can drag a different playlist to On My Profile
6. you can change your main playlist as often as you like
7. any public playlist you have will also appear on your profile

How many playlists can I have?

Music buffs, rejoice! You can create an infinite number of playlists that can hold up to 100 songs each (for FREE). Any playlists that you make public will be visible on your profile.

You can listen to all your public playlist songs from your profile or your playlist page (hover over Profile, and select My Playlists). You can listen to all your public or private playlists by clicking Music (in the upper nav bar) and clicking My Music (in the white nav bar, below the blue MySpace nav bar).

How do you delete songs from your playlists?

Sure, you LOVED that hit single when it first came out. But after listening to it day after day for weeks, just thinking of hearing it again is enough to give you a headache.

1. click Music (in the upper nav bar)
2. click My Music (on the left side of the nav bar)
3. click the playlist on the left that you want to edit
4. hover your mouse over the song you want to delete
5. click the gray "x" button (to the extreme right of the song) and you're done!

How do I listen to my playlist while browsing the site?

You've finally pulled together the ultra-perfect-playlist and now you want to listen to it all the time. Even on those rare occasions when you're not on MySpace.

1. click Music (in the upper nav bar)
2. click on My Music in the white nav bar below the blue MySpace nav bar
3. click on the Playlist you wish to pop
4. click Pop Out Player (from the top right corner of the playlist view in the center column) and you're done!

What is the artist dashboard?

The artist dashboard provides a comprehensive set of statistics to help you learn more about your fans and the activity surrounding your profile and content. It is available to all musician profile owners on MySpace.

What's the difference between visitors and friends on Artist Dashboard?

Visitors are people who viewed your MySpace artist profile over the last 30-day period (they may or may not be registered MySpace users). Friends are the MySpace users who have specifically added you as a friend on their MySpace profile.

How are the streams in the trends module calculated in Artist Dashboard?

Streams represent all global plays 1 second or greater.

Can I sell my Music on MySpace?

Not yet, but we are working on a solution to let you sell your music on MySpace.

Photos

How do I add a new photo to my profile?

1. Make sure you?re logged in, go to your homepage
2. Click the photo upload link beneath your default photo
3. Find the picture on your computer and select the one you want to upload or click on the webcam link to activate your webcam and take a photo (upper left)
4. When you're done editing (you can add tags, captions and share the picture with your friends), click the photo and choose Set as Default (above the photo)
5. Hit OK to confirm and you're done!

How do I choose a photo from my photo album?

1. Make sure you?re logged in, then go to your homepage
2. Click Edit link beneath your default photo
3. Click on the album containing the photo and then click the photo
4. Click Set as Default (above the photo)
5. Hit OK to confirm and you're done!

How do I use a webcam to take a new photo?

1. Make sure you are signed in and have a webcam attached to your computer
2. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
3. Click Upload Photos (in the upper left corner below the blue nav bar)
4. Find the Webcam icon and link on the upper left corner, click to activate your webcam and take a photo!

How do I tag my friends in photos?

1. Make sure you are signed in
2. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
3. Click the album in which the photo you want to tag appears
4. Click the photo
5. Click Tag Photo (under the photo)
6. Move the box to where you want to add a tag
7. Type in a name, email address, or click on a MySpace friend
8. Click Save or Add Another Tag
9. Select Finished

How do I search for photos on MySpace?

1. The search box is on most MySpace pages (go to your homepage to find it now)
2. Choose Images in the drop-down
3. Type in anything you want to find and click Search

How do I edit my photos within MySpace like change color, add special effects and crop?

1. Make sure you are signed in
2. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
3. Click the album in which the photo you want to edit appears
4. Click the photo
5. Click Customise Photo underneath the photo
6. From here, you have a range of editing options from basic editing like fix red eyes and resize, to beautify editing like fix blemishes and smooth out wrinkles!
7. When finished, you can click Save to save all the changes, or click Save A Copy to save changes to a new photo without altering the original.
8. Tag and share your creation with friends after!

How do you create, delete, and control privacy on MySpace photo albums?

Creating a photo album is a super way to share your adventures with far-away friends. Of course, you may not want to share all your photos as openly as you do your profile, so you can choose different privacy settings for each of your photo albums.
To create a photo album, here's what you do:
1. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
2. Click Edit Photos (in the upper right corner)
3. Click Create Album to add a new album
4. Click on the photo you want to move and click Move/Delete Photos (from the upper nav bar), select the album where you want it (from the drop-down menu) and choose a privacy setting (Everyone, Friends only, or Me Only)
5. choose an album cover by clicking on a photo and clicking Use as Album Cover (in the nav bar) or click Set as Default (in the nav bar) to make it your profile photo
6. if you want to edit, crop, or doctor up your photos, click on a photo and click Customize Photo (in the upper nav bar)
To delete a photo album, here's what you do:
1. mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
2. Click Edit Photos (in the upper right corner)
3. Click on the album you wish to delete
4. Click Delete Album (in the upper nav bar) 
5. Click OK (on the pop-up) to confirm
Important stuff to know:
·  You can move photos from one album to another, change the order of your photos and add as many albums as you like
· When you delete an album, all the photos in the album will be deleted from your profile
· When you upload your first photo, My Photos album is automatically added to your profile (and cannot be deleted or renamed)
· If someone tags you in a photo (and you approve them), the pic will automatically be added to your Tagged Photos album (which cannot be renamed)
· You can set different privacy settings for each photo album (choose among Everyone, Friends Only, and Me Only)
· You can?t have privacy settings on your photo albums that are less restrictive than your basic profile privacy settings, so if your profile is set to Only my friends, you can?t set your photo album to Everyone each album can be turned into a slideshow (but you cannot create a slideshow from multiple albums)

How can I share my photos on MySpace?

To share your MySpace photos, here's what you do:
1. Mouse over Profile (in the upper nav bar) and choose My Photos (from the drop-down menu)
2. Click one of your photo albums
3. Click on a photo you want to share
4. Mouse over Share (below the photo), and choose one of the displayed share options, or click More..., and select your Share option from the expanded list
5. Or click the E-Mail to a Friend button to use MySpace mail to email the photo
6. Or copy the link from the Links to the photo field on the right side, and email or IM them to your friends
Important stuff to know:
·  Your can manage photo privacy settings by going to your Photos page, and choosing the Edit option for photo albums

Other

How do I checkout and download apps on MySpace?

From poker games to celebrity look-alike quizzes to interactive maps that show off all the places you've travelled, MySpace apps are created to make your MySpace experience more fun.

To check out and download MySpace apps, here's what you do:
1. Make sure you?re logged in
2. Mouse over More (in the upper nav bar) and choose Apps Gallery (from the drop-down menu)
3. Scroll through apps or search by category (in the left column) or by keyword (for example, MySpace Comedy) in the search box (on the upper right corner of the page)
4. Feel free to check out the different application by clicking on the apps in the results
5. When you find something you like, click Add this App (usually on the top or below the app you want to add)
6. Check the boxes to choose if you want the app to appear on your profile (where your friends will see it) and/or your homepage (for your private amusement) and whether you want your friends to be alerted that you've added the app and click Add

How do I use MySpace Toolbar?

MySpace Toolbar allows you to keep connected your friends and all that?s happening on MySpace anywhere you surf on the web. Once you download the toolbar, it sits quietly beneath your browser bar, so you can:

? Update your mood and status
? Check email
? Respond to friend requests
? Read blog posts
? Review comments
? Instant message with MySpace friends
? Run MySpace and Google searches

How do I find and join user groups?

Whatever you?re into, chances are pretty good that there's a group on MySpace that's just right for you. Joining a group is a great way to meet people from around the world who share your unique (and/or bizarre) passions. And if there's no group on MySpace, you can create one!

To find and join groups on MySpace, here's what you do:
1. Make sure you?re logged in
2. Mouse over More (in the upper nav bar) and choose Groups (from the drop-down menu)
3. Type in what you?re interested in in the Keyword search box (at the bottom of the page) or click Advanced Search (on the bottom right) to search by location, number of members, level of activity and more!
4. Click the groups you want to check out and when you find something you like, click Join Group (on the upper right corner of the page) and click Join to confirm

To create a new group on MySpace, here's what you do:
1. Mouse over More (in the upper nav bar) and choose Groups (from the drop-down menu)
2. Click Create Group (from the right column) and follow the easy prompts (all you need is a location, a brief description and a group name)
3. Once you've created your group, you can come back to add images, post bulletins, invite friends or change privacy settings by clicking More (from the upper nav bar), choosing Groups (from the drop-down menu), clicking My Groups (from the left column) and clicking the group you want to update
4. Click Edit Group (to change privacy settings for the group)
5. Click Privacy (to change privacy settings for moderator posts)
6. Click Invite Others, Post Image or Post Bulletin to grow your new group!

Important stuff to know:
? As the group moderator, you can choose to make the group private (which means you must invite friends to join) and control who can post images and other content

How do I post a blog?

1. Make sure you?re logged in
2. Mouse over Profile (in the upper nav bar) and choose My Blog (from the drop-down menu)
3. Click Post New Blog (in the left column under your profile photo)
4. Add a subject for your blog post
5. Start writing (you can also add photos, links and embed podcasts)
6. Choose who can see each blog post by setting the privacy level (at the bottom of the page) to Diary (only you can see it), Friends (just your MySpace friends can see it), Preferred List (only those friends or MySpace users you add to your preferred list can see it) or Public (the world is your audience)
7. If you want to customise the look of your blog, click Customise Blog (at the bottom of the left column under your profile photo)
8. Hit Preview & Post to see how it looks
9. Click Publish when you're ready to publish!

Important stuff to know:
? If you want to edit, remove or comment on blog posts (whether it's your own blog or other blogs on your subscription list), click View Blog (at the bottom of the left column under your profile photo) and follow the easy prompts

How do I upload videos to MySpace?

If you have home videos you want to share, MySpace is the perfect place to get digital with your friends.

To upload videos, here's what you do:
1. Log into MySpace and click Videos (in the upper nav bar)
2. Click Upload (typed in red on the upper right corner of the page)
3. Use the browse function to search for videos (under 500 MB) on your computer
4. Click Upload again to confirm
5. Check the box beside I agree to MySpace Terms & Conditions
6. Click Optional Settings (on the bottom of the page) to customise your privacy (you can set privacy for each video you upload to Friends only or Private)
7. Indicate whether or not you want to allow other MySpace users to embed the video on their profile

Important stuff to know:
? You can share videos with the entire world, just your friends or keep them private
? Videos uploaded by MySpace users who are under 16 years old cannot be set to public (to protect the safety, privacy and security of our younger users)
? We carefully screen all videos and reserve the right to delete your videos or your profile if you upload content that violates our Terms & Conditions: This means NO nudity, obscenity, violence, gang-related, racist or hate-related content or copyright-protected property

How do I record a video and upload to MySpace?

To record videos, here's what you do:

1. Log into MySpace and click Videos (in the upper nav bar)
2. Click Record (typed in red on the upper right corner of the page)
3. You can use your webcam to record up to 20 minutes without leaving MySpace!
4. Click Optional Settings to customise your privacy (you can set it to Friends only or Private)
5. Decide whether or not you want to allow other MySpace users to embed the video on their profile

Important stuff to know:
? You can share videos with the entire world, just your friends or keep them private
? Videos recorded by MySpace users who are under 16 years old cannot be set to public (to protect the safety, privacy and security of our younger users)
? We carefully screen all videos and reserve the right to delete your videos or your profile if you upload content that violates our Terms & Conditions: This means NO nudity, obscenity, violence, gang-related, racist or hate-related content or copyright-protected property

How do I subscribe to videos?

See a video on MySpace that you like? Don?t miss out on new videos posted by the same person and add them to your subscription. You?ll be alerted to their video updates!

To subscribe to MySpace videos, here's what you do:
1. Make sure you?re logged in
2. Go to Video from the top nav
3. Watch any clip you like and hit the yellow 'Subscribe' button on the right side of the page

What is MySpace Schools?

Colleges & schools on MySpace help you to connect with classmates or make new friends. You can discuss what is happening at school in the schools forums.

How do I get my school added?

1. Mouse over More (in the upper nav bar) and choose Schools from the drop-down
2. Use the School Finder search box on the top right to search for your school
3. If you cannot find the school you're searching for in the results for your search you will find a blue button 'submit your school' on the bottom right - Fill out the form and submit it to get your school added
Tip: Some cultures like Ireland for example also have the option to add a school in the drop-down of the school finder search box

What is Share on MySpace?

Out surfing when you see the perfect post for your MySpace stream? Now you can share text, links, news stories, pictures, and even video to your stream quickly and easily from anywhere on the web.
To use Share on MySpace, look for the Share on MySpace button (Share on MySpace) on websites you are visiting. You can also use the Share on MySpace button from the MySpace Toolbar, or include the Share on MySpace button as a bookmarklet in your browser (see Can you bookmark the Share on MySpace button? for more info.

Can you bookmark the Share on MySpace button?

Can?t find the Share on MySpace button on your favorite sites, but still want to share cool websites with all your MySpace friends in just one click? Include the Share on MySpace bookmarklet in your browser for instant access.
To include the Share on MySpace bookmarklet in Internet Explorer, here?s what you do:
1. visit http://www.myspace.com/share
2. right click the Share on MySpace button and select Save Target As
3. save to the Favorites > Favorites Bar (or Favorites > Links, in older versions of IE)
4. the Share on MySpace bookmarklet appears in your navigation bar, and you are good to go.
To include the Share on MySpace bookmarklet in FireFox, here?s what you do:
1. visit http://www.myspace.com/share
2. if your bookmarks toolbar is hidden, select View > Toolbars > Bookmarks Toolbar
3. drag and drop the Share on MySpace button to the Bookmarks Toolbar, and you are set
To include the Share on MySpace bookmarklet in Safari or Chrome, here?s what you do:
1. visit http://www.myspace.com/share
2. if your bookmarks toolbar is hidden, select View > Show Bookmarks Bar
3. drag and drop the Share on MySpace button to the Bookmarks bar, and you are done
Now you can update your stream from wherever you are online! When you use Share on MySpace, you will be prompted to log in to MySpace if you are not already logged in.
Important things to know:
? for Windows users, you must use Internet Explorer 6.0 or later, Firefox 2.0 or later, or Safari 3.0 or later
? for Mac users, you must use Firefox 3.0 or later or Safari 3.0 or later

Why can?t I use Share on MySpace to post to my blog, Bulletin, or About Me anymore?

We?re glad to hear you like the Share on MySpace feature! With the latest update, we wanted to make sure you could use it from anywhere. To make this happen smoothly, we directed the Shared links to your MySpace stream. The stream is where you can keep your friends in touch with what?s going on in your MySpace, and now you can share your favorite content with them easily from anywhere on the web.
Important things to know:
? you can still post to your Blog, Bulletin, or About Me sections the old fashioned way, by copying and pasting in your links directly.

Is it possible to select the image or video thumbnail that will appear on your activity stream?

You want your shared content in your MySpace stream to look the way you want. Who wouldn?t? When you use Share on MySpace, a preview window appears to show you what will be shared on your stream. You can add comments, an image description, and select from the images available from the site you're sharing by clicking on the left or right arrows under the image. When you find the image you like, click Share, and you?re all set!

How do you update your status?

If you want to keep your friends in the loop on how you're feeling, the fastest way is to update your status!
To update your Status, here's what you do:
1. log into MySpace
2. click Home (in the upper nav bar)
3. click on the top highlighted module with the text input field
4. select the type of attachment you want to include with your update: mood, photo, video, or link
5. choose an attachment that works best for your update and type your latest status update in the content box (you can also leave it blank)
6. When you are ready to share your update, simply click the Share button
Important stuff to know:
? you can update your status with attachments from your homepage
? you can update your status through the MySpace toolbar
? you can also update on the run with MySpace mobile

What can you share on your status?

You can now update your status with attachments like moods, photos, videos, or links, all directly from your Home page. Add a comment to anything you attach!
To use attachments for status updates, here?s what you do:
1. while logged in to MySpace, go to your Home page
2. choose your attachment type from the share menu?look for the four icons for your choice of mood, photo, video, or link
3. if you choose photo or video, you can either upload an existing file from your computer, or record new ones using your webcam
4. type your latest status in the text area where you see ?What do you want to share??
5. click Share and your done
Important stuff to know
? you will need to have a webcam enabled computer to take advantage of the webcam options for photos and videos
? if using the webcam option, you will get to preview the image or video so you can Keep or Retake before sharing
? if using the upload option, your browser will have to support a java enabled or flash enabled file uploader

Be a hero: Report site issues!


Report site issues! Found a bug?

If something isn't working the way it usually does, that's a bug! We want to know so we can fix it, FAST!

To report a bug, click here and select Site Errors in the subject menu of the contact request form and Report Site Error as the subtopic to tell us what's going on. Send an email to customer service and we'll check it out and keep you posted!